124 Shoes accept any return or exchange within 14 days of purchase in store and/or 14 days from delivery of online orders. International customers can return their purchase within 21 days of delivery. All refunds must comply with company policy & consumer law rights, for more information please read shipping & returns
Manufacturer’s Warranty —
If at any time the product develops any defects that are a result of faulty craftsmanship and/or materials 124 Shoes agree to correct the defect, refund or exchange the product in accordance with consumer law with all rights reserved. The product will need to be returned to one of our boutiques for assessment.
This warranty does not provide coverage of repairs necessitated by normal wear, misuse or accidental damage.
Free shipping for domestic and international orders over $350
Colonil 1909 neutral cream
Both left and right shoes have scuff marks along the instep and outer step of the heel pocket.
The top of one of the shoes, at the toe, has a discolouration mark shaped like a water drop.
The shoes were purchased at sale price however no disclosure was made regarding the defects.
My reasonable expectation was that the shoes would arrive in new condition.
The sale price was still a significant investment and their condition was a disappointment to me.