124 Shoes accept any return or exchange within 14 days of purchase in store and/or 14 days from delivery of online orders. International customers can return their purchase within 21 days of delivery. All refunds must comply with company policy & consumer law rights, for more information please read shipping & returns
Manufacturer’s Warranty —
If at any time the product develops any defects that are a result of faulty craftsmanship and/or materials 124 Shoes agree to correct the defect, refund or exchange the product in accordance with consumer law with all rights reserved. The product will need to be returned to one of our boutiques for assessment.
This warranty does not provide coverage of repairs necessitated by normal wear, misuse or accidental damage.
Free shipping for domestic and international orders over $350
I went to The Galleries shop in Sydney a month and a half ago but did not see the pair I was looking for in display, so concluded they were only available online. So I ordered online but discovered afterwards they were available at the shop. The delivery leadtime has been quite long and the delivery service from DHL very poor, so may not renew the online experience (I appreciate due to Covid)... Anyways the shoes look fantastic (even if a little less shiny than on the picture) and are super comfy... so I will be back to the shop next time as I always prefer to look at the product first. Cheers